Miaya Johnson
Customer Service Navigator
About Miaya
Background Info
Background Info
Background Info
My name is Miaya, and I am a
customer-focused professional with experience in customer service, education, and cross-cultural communication.
Skilled in supporting diverse users, resolving issues efficiently, and delivering clear guidance.
Committed to providing reliable IT Support and customer service while continuously expanding technical and clerical expertise.
Resume
Background Info
Background Info
Here is a downloadable copy of my most recent resume.
My resume outlines my professional experience with customer service and my educational background with cyber security and IT support.
Syslog Project
Background Info
Syslog Project
I created this Syslog Anomaly Identification Exercise to develop a reliable method of better conditioning myself to read syslogs.
I also wanted to create a way of training my brain and eyes to see patterns in syslog style text using incremental implementation of patterns and gameification.
Certifications
Background Info
Syslog Project
CompTIA Security+ (SY0-701)
•Certified 2-28-2026
CompTIA Network+ (N10-009)
Expected 1-1-2027